Overview

Clauger is a family-owned, newly funded, company which excels in providing industrial refrigeration and air treatment solutions that are customized to fit your needs. The Service Technician is responsible for refrigeration repair and maintenance support to industrial accounts in the food and beverage, cold storage, pharmaceutical, and gas processing industries.

This position is responsible for creating thorough and accurate proposals and estimates.  Must be highly technical with the ability to solve customer problems and meet their needs.  Project Developer should work closely with sales and other members of the team to maintain customer satisfaction.  After award of project the Project Developer will handoff the day-to-day management and design and function in a project executive role.  This includes accountability for resolving issues and ultimate decision making.

  1. Duties

    1. Work with customer to meet needs and define scope

    2. Verify sales leads before spending resources on efforts

    3. Generate proposal and estimate

                                                    i.     Write scope of work and any necessary drawings

                                                   ii.     Complete full equipment schedules with options listed

                                                  iii.     Complete subcontractor bid packages

                                                  iv.     Obtain pricing

                                                   v.     Review labor with field

                                                  vi.     Produce project schedule

                                                vii.     Review proposal with project team

  1. After award, verify contract terms and compile handoff package

  2. Maintain customer communication and ensure project satisfaction

  3. Maintain project involvement to ensure scope

  4. Delegation of tasks

    1. CAD for proposal drawings

    2. Takeoffs

    3. Subcontractor and vendor bid coordination

  5. Standardization

    1. Maintain awareness of codes and updates

  6. Accountability

    1. Proposal timeliness and customer satisfaction

    2. Proposal quality

    3. Proposal accuracy

    4. Proposal thoroughness

    5. Proposal quality

    6. High-level project decisions

    7. Resolution of customer issues

    8. Compliance with Clauger, customer and code standards

  7. Responsibility

    1. Work with all groups to ensure final deliverable meets or exceeds original proposal intent

  8. Coordination

    1. Maintain clear communication with customer and sales during proposal process

    2. Produce clear and complete hand-off package for awarded work

    3. Participate in project meetings as required

    4. Coordinate with vendors and subcontractors during bidding process

    5. Maintain necessary proposal log information to ensure transparency internally

Goals

  1. Exceed $8M in awarded work

  2. Exceed 95% accuracy on proposal deliverables

  3. Exceed 95% on time deliverables

  4. Exceed a 30% conversion rate

Required Education, Experience, and/or Licenses

  1. Bachelor of Science in Mechanical or Chemical Engineering

  2. Minimum 10 years of experience in industrial refrigeration

  3. Professional Engineer license preferred

Work Environment

Office.  Site visits to active job sites and manufacturing facilities will be required.  Must comply with Clauger, OSHA, and site safety rules and PPE requirements.

Position Type/Expected Hours of Work
Full-time

Travel
Anticipated 40% travel for this position

Salary/Hourly

Salary

Reports to

VP of Construction

Supervisory Responsibility
Yes

 

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