Overview

The DualTemp Companies is a single-source solution for the finest in Industrial Refrigeration design, installation, service, and supplies. The Aftermarket Parts Administrator is responsible for customer part inquiries and increasing customer accounts.

Job Duties

  • Answers email and phone inquiries from customers & suppliers.
  • Provides procurement assistance for service department as required.
  • Processing & entering of purchase orders both for customer driven & MRP inventory orders.
  • Follows up of purchase orders with suppliers as directed by sales team.
  • Assist with customer RMA’s and returns as needed.
  • Assist in maintaining pricing in the company’s ERP/MRP system as directed.
  • Maintain order and invoice filing systems both physical and digital if applicable.
  • Other duties as assigned.

Job Requirements and Qualifications

Education, Certification/Licenses

  • High school Diploma or equivalent work experience.

Experience

  • Must have 2-3 years of administrative experience.

Knowledge (e.g. skills; abilities; familiarity w/ tools, languages, software programs):

  • Must have strong organizational and communication skills.
  • Must be proficient in Microsoft Suite.
  • Experience in administrative office duties is a plus.
  • Demonstrates excelling professionalism in an office atmosphere.